Privacy Policy for MichelSkin

At MichelSkin Facial & Spa (“MichelSkin,” “we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information of our clients and website visitors. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website (michelskin.com), book appointments, communicate with us, or receive skincare treatments and services at our Murrieta location.

By using our website or services, you consent to the practices described in this Privacy Notice.

Personal information means any information that identifies, relates to, or could reasonably be linked with a particular individual. It does not include de-identified or aggregated information that cannot be used to identify you.

1. Information You Provide to UsWe may collect the following when you book appointments, fill out intake forms, contact us, or sign up for communications:

• Contact information (name, email address, phone number, mailing address)
• Demographic information (age, gender, skin type/concerns)
• Health-related information (allergies, skin conditions, medications, or other details relevant to safe skincare treatments)
• Payment information (processed securely through third-party providers)
• Any messages, preferences, or feedback you send us

2. Information Collected AutomaticallyWhen you visit our website, we may automatically collect:

• Usage data (pages visited, time spent, clicks)
• Device and browser information (IP address, device type, operating system)
• Cookies and similar tracking technologies (for site functionality, analytics, and improving your experience)

3. Information from Third PartiesWe may receive limited information from booking platforms (such as Square), payment processors, or review sites when you book or review our services.

We use the personal information we collect to:

• Provide and personalize our skincare treatments and spa services
• Process bookings and payments
• Communicate with you about appointments, reminders, and special offers
• Improve our website, services, and client experience
• Respond to your inquiries and customer support requests
• Comply with legal obligations and protect our rights

We do not sell your personal information to third parties.

We may share your information with:

• Trusted service providers (e.g., booking systems, payment processors, email marketing tools) who help us operate our business
• Professional advisors (accountants, lawyers) when required
• Law enforcement or regulators when legally required

We do not share your information for cross-context behavioral advertising.

We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce our agreements. Health-related information from intake forms is typically kept for the duration of our client relationship plus a reasonable period afterward.

As a California resident, you have the following rights regarding your personal information:

• Right to Know — Request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete — Request deletion of your personal information (subject to certain exceptions).
• Right to Correct — Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing — We do not sell or share your personal information for behavioral advertising.
• Right to Non-Discrimination — You will not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.

Our website uses essential cookies for functionality. You can manage cookie preferences through your browser settings. We may also use analytics tools to understand how our site is used.

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

We may update this Privacy Notice from time to time. The “Effective Date” at the top will be revised accordingly. We encourage you to review this page periodically.

If you have any questions or would like to exercise your privacy rights, please contact us:

MichelSkin Facial & Spa

25108 Jefferson Ave, Suite B 

Murrieta, CA 92562

Email: michelskinfacial@gmail.com

Phone: (714) 316-8328